JOB DESCRIPTION

FOR

PARTY CONSULTANT

The following is a description of the responsibilities for the position of Party Consultant:

Administrative:

• Write rental reservations, bids and contracts accurately and completely.

• Understand in detail and be capable of using our rental software.

• Maintain daily contract file.

• Maintain daily reservation file.

• Help train new counter personnel.

• Update/Call overdue list daily.

• Alert supervisor of overdue contracts.

• Balance daily sales receipts.

• Locate and accurately quote rental rates.

• Answer incoming phone calls on the first or second ring when at all possible.

Inventory:

• Know equipment, it’s application and required rental quantities.

• Be able to recommend equipment for clients based upon their needs and the size of their event.

• Arrange showroom displays.

• Keep abreast of all new equipment.

Customer Service:

• Greet customers cheerfully.

• Handle customer complaints.

• Answer customer equipment and event questions.

• Instruct customers on equipment use when applicable.

• Explain rates on contract to customers.

Other:

• Maintain clean display area and work area.

• Assume other employee responsibilities when required.

• Attend store and safety meetings.

• Perform other duties as assigned